Refund & Cancellation Policy
Last updated: March 2026
This policy outlines BillingNow's terms regarding refunds and subscription cancellations.
1. No refund policy
All sales are final. BillingNow does not provide refunds for any subscription payments. We encourage you to evaluate the product during the 3-day free trial before committing to a paid subscription.
2. Free trial
BillingNow offers a 3-day free trial for new subscribers. This lets you test the core features before you commit, so you can be confident in your plan before any charge is made.
3. Subscription cancellation
You may cancel your subscription anytime through your account settings. Upon cancellation, you will retain access to your paid features until the end of your current billing period. No refunds apply to remaining time.
4. Questions
For policy inquiries or account assistance, contact us at info@cappsule.io.
7, Quai du Mont Blanc
1201 Geneva — Switzerland
Phone: +41 76 221 62 24
info@cappsule.io
Everything you need to know
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Yes — BillingNow starts with a 3-day free trial with full access to everything. You won't be charged until the trial ends, and you can cancel anytime before then.
One simple plan with everything included — no tiers, no limits. Pay $9.99/month, or save 17% with the yearly plan at $99.90/year (just $8.33/month). Every plan starts with a 3-day free trial and you can cancel anytime.
Everything. Unlimited invoices, expenses, client relations and team users, plus estimates, credit notes, payment tracking, customizable tax rates, PDF export and the AI assistant — all in one plan, with nothing locked behind a higher tier.
No. There are no caps on invoices, estimates, credit notes, expenses, client relations or users — create as much as you need. The monthly and yearly plans include exactly the same unlimited features.
Yes — switch between monthly and yearly billing anytime, and your data is always preserved. The yearly plan saves you 17% compared to paying month to month.
As many as you need — team users are unlimited and included at no extra cost, so everyone on your team can have access without paying per seat.
You can create professional invoices, detailed estimates and quotes, and credit notes — all fully customizable with your branding and exportable to PDF.
Every plan includes payment tracking for both partial and full payments, with automatic status updates so you always know what's been paid and what's outstanding.
Yes. BillingNow supports automatic tax calculations with fully customizable rates — available on every plan, so you can handle VAT, GST, or any local tax structure without extra configuration.
Yes. BillingNow includes an AI-powered assistant that handles invoice creation, payment recording, and reporting through natural language — just tell it what you need and it takes care of the rest.
Yes — Stripe-powered payment links let clients pay directly from your invoice, with automatic status updates when payment goes through. PayPal integration is coming soon.
Yes. Create recurring invoice templates with flexible frequency options — weekly, monthly, quarterly, or yearly. Each cycle is fully customizable so you're never locked into a rigid template.
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